Cookie Policy

Effective Date: September 23, 2025

Last Updated: September 23, 2025

This Cookie Policy explains how Verk ("we," "us," or "our") uses cookies and similar technologies on our platform. This policy provides detailed information about the types of cookies we deploy, their purposes, and the controls available to you as a user.

Verk employs cookies and similar technologies to deliver core platform functionality, maintain security, and optimize performance across our productivity management system.

QUICK COOKIE OVERVIEW

What Are Cookies: Small text files stored on your device that help websites function and remember your preferences
What We Use: Essential cookies for functionality, performance cookies for optimization, and preference cookies for personalization
What We Don't Use: Advertising cookies, cross-site tracking, or data sales to third parties
Your Control: Full control through browser settings and Verk account preferences
Third Parties: Limited to essential services like Stripe payments and connected integrations you authorize

1. WHAT ARE COOKIES

1.1 Definition and Purpose

Cookies are small text files that websites place on your computer, tablet, or mobile device when you visit them. They're widely used to make websites work more efficiently and provide a better user experience.

1.2 Types of Cookies

• Session Cookies: Temporary cookies that are deleted when you close your browser

• Persistent Cookies: Remain on your device for a set period or until you delete them

• First-Party Cookies: Set directly by Verk on our domain (verkapp.com)

• Third-Party Cookies: Set by external services we integrate with (like Stripe for payments)

  
  

1.3 Similar Technologies

We also use similar technologies that serve similar purposes to cookies:

• Local Storage: Browser storage for offline functionality and performance optimization

• Session Storage: Temporary storage that's cleared when you close your browser tab

• Web Beacons: Small image files that help us understand feature usage (email opens, button clicks)

• API Tokens: Secure tokens for maintaining your login session and API access

  
  

2. HOW VERK USES COOKIES

2.1 Essential Cookies (Always Active)

These cookies are necessary for Verk's core functionality and cannot be disabled:

Why These Are Essential:

• Security: Protect your account from unauthorized access and attacks

• Functionality: Enable core features like organization switching and task management

• Performance: Ensure optimal loading times and prevent service abuse

  
  

2.2 Performance and Analytics Cookies

These cookies help us understand how you use Verk to improve our platform:

How We Use This Data:

• Performance Optimization: Identify slow-loading features and improve response times

• Feature Development: Understand which features are most valuable to users

• Error Resolution: Quickly identify and fix bugs or technical issues

• AI Improvement: Enhance our AI recommendations based on aggregated usage patterns

  
  

2.3 Preference and Personalization Cookies

These cookies remember your settings and preferences to enhance your experience:

Your Benefits:

• Consistent Experience: Your preferred settings persist across sessions

• Time Saving: No need to reconfigure your workspace each time you log in

• Personalization: Verk adapts to your working style and preferences

• Efficiency: Faster access to your most-used features and layouts

  
  

3. THIRD-PARTY COOKIES

3.1 Payment Processing (Stripe)

When you manage billing or make payments, Stripe may set cookies:

Your Control: These cookies are only set when you access billing features

3.2 Connected Integrations

When you connect third-party services, they may set cookies according to their policies:

Important: You control all integration connections through your Verk account settings

3.3 Content Delivery and Performance

For optimal global performance, we use content delivery networks:

4. COOKIES AND VERK'S AI FEATURES

4.1 AI Personalization Cookies

Verk's AI features use specific cookies to provide personalized assistance:

• AI Learning Preferences: Remember whether you want AI to learn from your patterns

• Model Selection: Store your preferred AI providers for different task types

• Automation Settings: Save your workflow automation preferences

• Suggestion Filters: Remember which types of AI suggestions you find helpful

  
  

4.2 Privacy-Preserving AI

• No Cross-User Learning: AI cookies never share insights between different users

• Organization Boundaries: AI personalization respects team and organization boundaries

• Opt-Out Friendly: You can disable AI learning while keeping core functionality

• Local Processing: Where possible, AI preferences are processed locally rather than server-side

  
  

4.3 Multi-Provider AI Cookies

When using Verk's multi-provider AI features:

• Provider Routing: Cookies help route requests to optimal AI providers

• Performance Tracking: Monitor AI response times and quality

• Fallback Management: Enable graceful fallbacks if primary AI providers are unavailable

• Usage Optimization: Balance AI usage across providers for best performance and cost

  
  

5. MOBILE APP COOKIES AND STORAGE

5.1 Mobile-Specific Storage

When you use Verk's mobile applications:

• Local Database: Offline access to recent tasks and projects

• Push Notification Tokens: Secure delivery of mobile notifications

• Biometric Settings: Remember your biometric authentication preferences

• Sync Preferences: Control how data syncs between mobile and web versions

  
  

5.2 Mobile Privacy Controls

• App-Level Controls: Manage tracking through your device's privacy settings

• Selective Sync: Choose which data types sync to your mobile device

• Offline Security: Local data is encrypted and protected even when offline

• Remote Wipe: Ability to remotely clear mobile data if device is lost

  
  

6. MANAGING YOUR COOKIE PREFERENCES

6.1 Verk Account Settings

You can control most cookies through your Verk account:

1. Go to Account Settings → Privacy & Cookies

2. Choose Your Preferences:

   • Essential Cookies: Cannot be disabled (required for functionality)

   • Performance Cookies: Enable/disable analytics and optimization

   • Personalization Cookies: Control UI preferences and AI learning

   • Third-Party Cookies: Manage integration and payment cookies

3. Granular Controls:

   • AI personalization on/off

   • Analytics participation

   • Cross-device sync preferences

   • Integration cookie management

6.2 Browser-Level Controls

You can also manage cookies through your browser settings:

Chrome

1. Settings → Privacy and Security → Cookies and other site data

2. Choose "Block all cookies" or "Block third-party cookies"

3. Add verkapp.com to exceptions if you want Verk to function properly

   
   

Firefox

1. Options → Privacy & Security → Cookies and Site Data

2. Choose "Delete cookies and site data when Firefox is closed"

3. Manage exceptions for verkapp.com

   
   

Safari

1. Preferences → Privacy → Manage Website Data

2. Choose "Prevent cross-site tracking"

3. Configure settings for verkapp.com specifically

   
   

Edge

1. Settings → Site permissions → Cookies and site data

2. Choose "Block third-party cookies"

3. Add verkapp.com to allowed sites

   
   

6.3 Mobile Device Controls

iOS

1. Settings → Privacy & Security → Tracking

2. Settings → Safari → Privacy & Security

3. App-specific settings in Settings → Verk App

   
   

Android

1. Settings → Privacy → Ads

2. Chrome → Settings → Site settings → Cookies

3. App-specific settings in Settings → Apps → Verk

   
   

7. COOKIE CONSENT AND COMPLIANCE

7.1 EU Cookie Consent (ePrivacy Directive)

For users in the European Union:

• Explicit Consent: We request clear consent before setting non-essential cookies

• Granular Choices: You can accept/reject different cookie categories

• Easy Withdrawal: Withdraw consent anytime through account settings

• Cookie Banner: Clear information about cookie purposes before consent

  
  

7.2 GDPR Compliance

Under GDPR, cookies containing personal data are subject to data protection rights:

• Right to Access: View all cookies and data we store about you

• Right to Rectification: Correct any inaccurate cookie data

• Right to Erasure: Request deletion of all cookies and associated data

• Right to Portability: Export your cookie preference settings

  
  

7.3 Global Privacy Standards

We apply privacy-by-design principles globally:

• CCPA Compliance: California users have additional rights over cookie data

• PIPEDA Alignment: Canadian privacy standards for cookie consent

• Local Laws: Compliance with applicable cookie laws in your jurisdiction

  
  

8. COOKIES AND DATA SECURITY

8.1 Cookie Security Measures

• Encryption: All cookies containing sensitive data are encrypted

• Secure Transmission: Cookies only transmitted over HTTPS connections

• HTTPOnly Flags: Security cookies cannot be accessed by client-side scripts

• SameSite Protection: Cookies protected against cross-site request forgery

• Regular Rotation: Authentication cookies are regularly refreshed for security

  
  

8.2 Cookie Data Protection

• Minimal Data: Cookies contain only necessary information for their purpose

• Anonymization: Analytics cookies use anonymized identifiers where possible

• Access Controls: Strict controls over who can access cookie data internally

• Audit Trails: Comprehensive logging of cookie access and modifications

  
  

8.3 Incident Response

If a security incident affects cookie data:

• Immediate Assessment: Rapid evaluation of which cookies and users are affected

• User Notification: Clear communication about any cookie-related security issues

• Remediation: Immediate steps to secure cookie data and prevent further issues

• Prevention: Updates to cookie security practices based on incident learnings

  
  

9. COOKIE POLICY UPDATES

9.1 When We Update This Policy

We may update this Cookie Policy when:

• New Features: Verk introduces new functionality requiring different cookies

• Legal Changes: Privacy laws or regulations change cookie requirements

• Technology Updates: We adopt new technologies that affect cookie usage

• User Feedback: Community requests for different cookie management options

  
  

9.2 How We Notify You

• Email Notification: Important cookie policy changes sent to registered users

• In-App Alerts: Prominent notifications within Verk about cookie changes

• Website Banner: Temporary banners highlighting significant cookie policy updates

• Account Dashboard: Cookie policy updates displayed in privacy settings

  
  

9.3 Continued Use

Your continued use of Verk after cookie policy updates constitutes acceptance of the changes. You can always:

• Review Changes: Compare current and previous versions of the policy

• Update Preferences: Adjust cookie settings based on policy changes

• Withdraw Consent: Disable non-essential cookies if you disagree with updates

• Contact Us: Ask questions about cookie policy changes

  
  

10. FREQUENTLY ASKED QUESTIONS

10.1 General Cookie Questions

Q: Can I use Verk without any cookies?
A: Essential cookies are required for basic functionality like login and security. You can disable all non-essential cookies through your account settings.

Q: Do you sell cookie data to advertisers?
A: No. Verk doesn't sell any user data, including cookie data, to advertisers or third parties. Our business model is subscription-based.

Q: How do cookies affect Verk's AI features?
A: Cookies help AI features remember your preferences and provide personalized suggestions. You can use AI features without personalization cookies, but the experience may be less tailored.

Q: What happens if I clear all cookies?
A: You'll need to log in again and reconfigure your preferences. Your account data and projects remain safe—only local settings are affected.

10.2 Privacy and Control Questions

Q: Can I see exactly what cookie data you have about me?
A: Yes. Through your account settings, you can view all active cookies and their purposes. EU users can request a complete cookie data export.

Q: How do I completely opt out of cookie tracking?
A: Use your browser's incognito/private mode, disable all non-essential cookies in Verk settings, and configure your browser to block third-party cookies.

Q: Do cookies track me across other websites?
A: Verk's first-party cookies only work on verkapp.com. Third-party cookies (like Stripe) may have cross-site functionality according to their policies.

Q: What about cookies in the mobile app?
A: Mobile apps use local storage instead of traditional cookies, with similar privacy controls available in your device's app settings.

10.3 Technical Questions

Q: Why do some cookies last longer than others?
A: Duration depends on purpose—security cookies expire quickly for safety, while preference cookies last longer for convenience. You can see specific durations in our cookie tables.

Q: How do you ensure cookie security?
A: We use encryption, secure transmission, HTTPOnly flags, and regular security audits. Sensitive cookies are protected with enterprise-grade security measures.

Q: What happens to cookies when I delete my account?
A: All cookies associated with your account are immediately invalidated and deleted from our systems.

11. CONTACT US ABOUT COOKIES

11.1 Cookie Questions and Support

For any questions about our cookie practices:

Primary Contact:

• Email: privacy@verkapp.com

• Subject Line: "Cookie Policy Question"

• Response Time: We respond to cookie inquiries within 48 hours

Technical Support:

• Email: support@verkapp.com

• For: Cookie technical issues, browser compatibility, mobile app storage

  
  

11.2 Data Protection Officer

For GDPR-related cookie questions:

• Email: dpo@verkapp.com

• Role: Handles EU privacy rights related to cookie data

• Languages: English (primary), additional languages upon request

  
  

11.3 Company Information

Autodeus Technologies Private Limited
4th Floor, GIFT Tower One, GIFT City, Gandhinagar - 382355, Gujarat, India

Legal Compliance: We comply with cookie laws in all jurisdictions where we operate, including ePrivacy Directive, GDPR, CCPA, and local privacy regulations.

CONCLUSION

At Verk, we believe cookies should enhance your productivity experience while respecting your privacy choices. Our cookie practices are designed to:

• Provide Essential Functionality: Keep you securely logged in and your data safe

• Enhance Performance: Optimize loading times and feature responsiveness

• Personalize Your Experience: Remember your preferences and adapt to your workflow

• Respect Your Choices: Give you granular control over all non-essential cookies

  
  

Our cookie practices are designed to support platform functionality while maintaining compliance with applicable privacy regulations and data protection standards.

For questions regarding our cookie practices, please contact our privacy team at privacy@verkapp.com.

This Cookie Policy is effective as of September 23, 2025, and supplements our Privacy Policy and Terms of Service. For the most current version, visit verkapp.com/legal/cookies